DitchRide is a Canadian intercity transportation service that offers and connects riders with our professional Minivans and SUVs for convenient travel between Alberta cities like Calgary and Edmonton. We value your privacy and are committed to protecting your personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect the following personal information when you use our services, sign up, or communicate with us: - Name - Email address - Phone number - City Location - Any additional information voluntarily provided through contact forms or booking fields
We may also collect technical information such as: - IP address - Device/browser type - Location (approximate) - Site usage (via Google Analytics or Meta Pixel)
3. How We Use Your Information
We collect your information to: - Book and manage your intercity rides - Communicate important updates (e.g., trip changes, launch notices) - Improve our platform and rider experience - Send promotional content (only if you opt-in) - Measure website and marketing performance via analytics tools
4. Consent
By providing your personal information through our forms or website, you consent to our collection, use, and disclosure of that information as described in this policy. You may withdraw your consent at any time by contacting us.
5. Third-Party Tools and Sharing
We do not sell your personal data. However, we use third-party services to improve functionality: - Google Analytics (traffic analysis) - Meta Pixel (advertising & remarketing) - CRM platforms for customer support and email communication
These third parties may process data in the U.S. or other jurisdictions. We ensure they meet appropriate data protection standards.
6. How We Protect Your Data
We store personal information securely and take reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, or alteration. These include: - Encrypted databases - Access controls - Secure hosting environments
7. Your Rights Under PIPEDA
You have the right to: - Access your personal information - Request correction of inaccurate information - Withdraw your consent to use your data - Request deletion of your personal information
To do so, please contact us at the address below.
8. Contact Us
If you have any questions about this Privacy Policy or want to access or update your personal information, contact: Email: [email protected]
9. Policy Updates
We may update this Privacy Policy occasionally. If we make significant changes, we’ll post a notice on our website or contact you directly if necessary.